Building Business Stability with a Trusted Payroll Partner

Payroll

Mar 26

In the bustling world of student travel, where every detail matters, running a successful business demands focus and dedication. For Robin Maxwell, owner of Grand Classroom, a student travel agency in Charlottesville, Virginia, the key to maintaining her business's success for 22 years lies not just in providing exceptional student travel experiences but also in choosing the right partners to handle critical aspects of the business, like payroll. Robin's journey with MoneyWise began when, after five years with a large corporate payroll provider, she found herself dissatisfied. "I just wasn't happy with what I was getting out of the big box," she recalls. "I felt like I was paying a lot for services that I didn't need." This dissatisfaction led Robin to compare the advantages of staying with a larger company against exploring other options. In the end, she chose to partner with MoneyWise so she could focus on her growing business.

What began as a cautious departure from a conventional big-box payroll provider has evolved into an enduring partnership that surpasses expectations. Seventeen years into the partnership, Robin emphasizes the value of longevity in her relationship with MoneyWise. "Some of the people that I've worked with for 17 years are still there, and that means something to me," she says. "I'm still able to call the same people, talk to the same individuals, and they understand our business."

Running a student travel agency, Robin's focus is on providing top-notch experiences for her clients. Having MoneyWise handle the intricacies of payroll allows her to concentrate on what she does best without the hassle of becoming an expert in payroll matters. What sets MoneyWise apart for Robin is not just the stability of the service but the personalized attention and expertise she receives. "Sean is so generous with his time and his expertise," she notes. "He's always there to listen to whatever question I might have."

For Robin and Grand Classroom, MoneyWise is not just a payroll provider; it's a stable, caring, and local partner that understands the unique challenges of their business. "It's a stable group, it's a caring group, it's a local group," she emphasizes. "You mean more than just being a number at a big box company." At MoneyWise, we have an open-door policy that encourages our clients to reach out with any concerns, we strive to create an environment where clients feel valued and understood.